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BSS SYLLABUS |
| Syllabus Home |
| GENERAL RECEPTIONIST |
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| PAPER I - Reception |
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| 1 | Reception
a. Meaning Reception
b. Importance of Reception
c. Need of a Receptionist |
| 2 | Attitude of a good Receptionist |
| 3 | Duties and responsibilities of a Receptionist |
| 4 | Knowledge of organisation |
| 5 | Social Skills |
| PAPER II - Office Practice and procedure |
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| 1 | Introduction of an office |
| 2 | Office organisation |
| 3 | Handling Mail |
| 4 | Filing and indexing |
| 5 | Office equipments and machines |
| 6 | Office forms |
| 7 | Inventories & Stock |
| 8 | Abbreviations |
| PAPER III - Type Writing |
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| 1 | Type writer and its proper maintenance |
| 2 | Methods of Typewriting |
| 3 | Keyboard operation |
| 4 | Display in Typewriting |
| 5 | Introduction to Electronic Typewriter |
| PAPER IV - Communication |
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| 1 | Concept of Communication |
| 2 | Office Communication |
| 3 | Telephone |
| 4 | Introduction to computer |
| 5 | Word Processing |
| 6 | Placement |
| PAPER V - Elements of Book Keeping & Accountancy |
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| 1 | Introduction |
| 2 | Journal Proper & Ledger |
| 3 | Subsidiary books (Purchase, Sales, etc) |
| 4 | Preparation of Trial balance |
| 5 | Banking transactions |
| 6 | Bank Reconciliation Statement |
| 7 | Preparation of Vouchers, bills, credit roles, debit notes |
| 8 | Accounting Machines
(Electronic calculators, Cash register and coin sorter) |
| 9 | Potential competitors and their marketing strategies. |
| 10 | Make a potential problem analysis. |
| 11 | Prepare preliminary scheme of enterprise and estimate total capital |
| 12 | Prepare with the concerned government officials and commercial agencies to get the finances and subsides etc. |
| 13 | Prepare a feasibility report, considering allied aspects. |
| 14 | Filling applications forms for different formalities to start and sustain the enterprise. |
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